Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any details you provide when requesting a service or opting in to our SMS communications.
• Usage Data: Information about your interaction with our website and SMS services, including IP address, browser type, pages visited, message delivery status, and opt-in/opt-out timestamps.
• Consent Records: Date, time, and method of consent for SMS communications.

SMS Communications and Consent

• By providing your phone number and opting in, you expressly consent to receive SMS messages from TabulaSMS.
• Message frequency varies based on your service requests and account activity.
• Message and data rates may apply as determined by your mobile carrier.
• We will only send SMS messages to users who have provided explicit opt-in consent.
• Consent is not a condition of purchase or service.

How We Use Your Information

We use the information we collect to:

• Process service requests and communicate with you via SMS and email.
• Send reminders, confirmations, or important updates related to your requested services.
• Maintain records of consent and opt-out requests as required by law.
• Improve our website, SMS services, and customer experience.
• Comply with legal obligations, including TCPA, CAN-SPAM, and carrier requirements.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• When required by law or to protect our rights.
• With authorized SMS service providers and telecommunications carriers necessary to deliver our services, under strict confidentiality agreements.
• With compliance and regulatory bodies as required for A2P 10DLC registration and monitoring.

Data Security and Retention

• We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.
• We retain consent records and communication logs for a minimum of 4 years to comply with TCPA requirements.
• SMS message content is retained only as long as necessary for service delivery and legal compliance.

Your Rights and Choices

You can:

• Opt out of receiving SMS messages at any time by replying STOP to any message. You will receive a confirmation message upon opt-out.
• Reply HELP to any message for assistance.
• Request to access, update, or delete your personal information by contacting us at privacy@tabulasms.com.
• Withdraw consent for SMS communications without affecting other services you may receive from us.

Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Compliance with Regulations

TabulaSMS complies with:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• Cellular Telecommunications Industry Association (CTIA) guidelines
• Mobile carrier A2P 10DLC registration requirements
• State and federal privacy laws

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.